Frequently Asked Questions

Find answers to common questions about our products and services

Are BPerfect Cosmetics products cruelty-free?

Yes, we are proud to be a 100% cruelty-free brand. We do not test our finished products or ingredients on animals.

How can I find the best foundation shade for my skin tone?

You can use our online Shade Finder tool or contact our customer service team with a photo in natural lighting for a personalized recommendation.

Do you offer professional discounts for makeup artists?

Yes, we offer a BPerfect Pro Program for certified makeup artists. You can apply via our Pro page with valid credentials.

Are your palettes suitable for sensitive eyes?

Our formulas are dermatologically tested; however, we recommend checking the full ingredient list on the product page and performing a patch test.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. Please contact us within 30 minutes of placing your order to request any changes.

Is your packaging recyclable?

We are committed to sustainability. Most of our outer cardboard packaging is recyclable, and we are working toward making all primary packaging eco-friendly.